A single tool to help you run your healthcare practice
We were working with a client recently - a dental studio in Uganda - who needed to be able to take appointments online, manage them automatically in a single system, keep patient records, and keep track of financials - service pricing, invoices, reports, etc.
After considering a few different tools, we landed on Cliniko (affiliate link). Their tool ticked all the boxes, and the customer service team was incredibly responsive and accommodating. We needed extra time to evaluate Cliniko, and they were even able to get our free trial extended without a problem.
There are 3 main areas of a healthcare practice management that Cliniko can help with:
1. Appointment management
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Cliniko offers an online booking system that can be integrated into your healthcare practice's website. This means that patients can easily book their own appointments without needing to call or email your receptionist staff. The tool provides full control to your staff for scheduling, rescheduling, and checking patients in. Moreover, Cliniko's system also offers the ability to send appointment reminders over SMS, which can be very helpful in reducing no-shows. However, please keep in mind that there is an additional charge for this service.
2. Patient information and records management
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Each patient in your Cliniko account has their own file, which is similar to how physical records are managed in a healthcare practice. These records contain basic patient information, including contact details, medical history, insurance information, and more. Additionally, the record contains the patient's upcoming and past appointments, treatment notes that the doctor has entered for that patient, past invoices and payments, and other relevant information. This feature can help streamline your healthcare practice's workflow, enabling practitioners to easily access all patient information and records in one place.
3. Financial management
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Cliniko offers features to manage your healthcare practice's financials effectively. You can manage past invoices and payments, record new ones, and run reports to gain insight into your practice's financial performance. If your practice sells physical products, you can add them to Cliniko as well, making it easy to record these in a patient's invoice. You can also add your practice expenses to the tool to get a complete picture of your business’ financial performance.
Finally, there are some important extra benefits to the tool!
Cliniko is HIPPA compliant
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HIPAA compliance is crucial in the healthcare industry to protect patient privacy and confidentiality. Cliniko is HIPAA-compliant, meaning that it adheres to the standards set by the Health Insurance Portability and Accountability Act (HIPAA). This feature ensures that your healthcare practice meets regulatory requirements and protects your patients' sensitive information.
You can learn more about HIPPA compliance in Clinko here.
Cliniko’s Premium product is available for free to registered nonprofits
Cliniko is a socially responsible company that offers its premium product for free to registered nonprofits. This gesture highlights the company's commitment to supporting nonprofit organizations in their efforts to improve healthcare services. If you run a nonprofit healthcare organization, this could be an excellent tool to manage your practice more effectively while saving on costs.
You can sign up for Cliniko here.
Please note, that this is an affiliate link, so I may benefit from referring you to Cliniko, and if you choose to sign up using that link you’ll get a $50 credit on your account!
If you need help setting up Cliniko for your business we would be happy to assist!
